Getting Started with Remedyforce: Service Request Management

This 12-page white paper shows you how to use Service Requests to introduce your end users to the concept of self-service and to achieve the primary goals of Service Request Management:

  • Empower end-users to self-serve
  • Standardize a catalog of common requests
  • Manage support and asset requests
  • Provide an intuitive interface
  • Provide consistent information about requests
  • Automate approvals
  • Maximize and report on service quality and efficiency

Contact Cloudaction at 1-844-2CLOUDA (1-844-225-6832) or via web form at Ask Us NOW!